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Terms of service 1.) Account Setup We will setup your account after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with an email address which is not @ the domain(s) you are signing up under and also a valid contact telephone number and address. You agree to accept all of 2.) Content All services provided by us may only be used for lawful purposes. This includes, but not limited to: copyrighted material, material we judge to be threatening or obscene, Examples of unacceptable material: IRC War Bots 3.) Zero Tolerance Spam Policy We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists" and "double optin" will be treated as spam. Any user who sends out spam will have their account terminated without notice. We reserve the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with this policy, at its sole discretion. We also reserves the right to make any such modifications in an emergency at our sole discretion. We reserve the right to charge the holder of the account used to send any unsolicited e-mail a clean up fee. This cost of the clean up fee is left entirely to the discretion 4.) Payment Information You agree that until and unless you notify NS-Hosting of your desire to cancel any or all services received, those services will be billed on a recurring basis and should be paid within the 15 days of notification. If you wish to cancel please contact our billing department. sales@ns-hosting.net. Refunds will not be granted unless agreed by NS-Hosting. All new signs up via PayPal give you the oppurtunity to create subscription payments with paypal, this authorises PayPal to send the signed up monthly fee once a month until termination of agreement. You agree that if PayPal subscriptions are cancelled, this will automatically notify NS-Hosting to terminate the services relating to this subscription unless otherwise agreed. The Company may temporarily deny service or terminate this Agreement upon the failure of Subscriber to pay charges when due. Such termination or denial will not, in any way, relieve the Subscriber of responsibility for the payment of all accrued charges, plus reasonable interest and all collection fees, including legal expenses. Under no circumstances will payments be allowed to be claimed back through a 3rd party such as PayPal without contacting NS-Hosting first, this will count as a late payment and We reserve the right to change the monthly payment amount and any other charges at anytime. 5.) Backups and Data Loss Your use of the service is at your sole risk. We are not responsible for files and data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on our servers. 6.) Cancellation and Refunds *All payments to NS-Hosting are nonrefundable* and include any applicable setup fees and subsequent charges regardless of usage. All overcharges or billing disputes must be reported within 60 days of the time that the dispute occurred. If you dispute a charge to your credit card issuer that, in NS-Hosting sole discretion, is a valid charge under the provisions of this Agreement and/or AUP, you agree to pay NS-Hosting an additional "Investigation Fee" of £80. 7.) Resource Usage Users may not initiate the following: a) Use 10% or more of system resources for longer then 120 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP etc. c) Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD, unless you have IRCD hosting package. d) Run any software that interfaces with an IRC (Internet Relay Chat) network. (as above) e) Attempt to modify any services that will provide increased capacity for the customer. This includes all types of media broadcasting, game servers, web hosting and any Any user found to be abusing the service may be terminated without prior notice. 8.) Bandwidth Usage You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the 9.) Indemnification Customer agrees that it shall defend, indemnify, save and hold us harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against us, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or 10.) Disclaimer We will not be responsible for any damages your business may suffer. We make no warranties of any kind, expressed or implied for services we provide. We disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by us and our employees. 12.) Changes to the TOS We reserve the right to revise its policies and pricing at any time without notice.
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